FAQ

Q1 : Pouvez-vous produire sur la base d'un échantillon ou d'un dessin du client ?
R1 : Bien sûr, nous pouvons produire sur la base d'un échantillon ou d'un dessin du client.

Q2 : Comment puis-je obtenir un échantillon pour vérifier votre qualité ?
A2: Please send what sample you want and detailed information, we will provide a sample per your requirements.

Q3: How long can I get the inox tubing sample?
A3: We usually use international express delivery, usually 3-4 working days will arrive.

Q4: Are any goods in stock?
A4: Sure, we have large quantity of stock for general stainless steel welded pipe products.

Q5 : Quel est le délai de production en série ?
A5 : Le cycle de production des produits généraux est de 15 à 25 jours.

Q6 : Quels sont vos principaux produits ?
A6: We provide all kinds of polished stainless steel tubing, pipe fittings, and premium ss flange, sheet metal fabrication services with a wide range of materials including stainless steel 304l flanges, stainless tube bending, sch 10 stainless steel pipe, thin wall stainless steel tube, etc. We offer a variety of pipes, pipe fittings & flanges, and sheet metal fabrication services in an extensive range of materials including stainless steel, and duplex.

Q7 : Quel est le seuil de qualité pour votre production ?
A7: We don’t have MOQ for normal products, if custom-made products, it depends on the material type.

Q8:Stainless steel seamless pipe Packaging & Shipping:
A8: We provide packaging that meets export requirements and protects the product from damage, we have long-term cooperation with freight forwarding companies, whether it is air or sea, are very professional.

Q9: When can I get the stainless steel pipe price?
A9: After getting your requirement, we will provide the price within 6 hours.

Q10: What’s your payment term?
A10 : Nous pouvons accepter TT, L/C à vue.

Q11 : Où se trouve votre entreprise ?
R11 : Notre société est située dans la ville de Changsha, dans la province de Hunan.

Q12 : Où se trouve votre port de chargement ?
A12: Our main loading port is Shanghai, but some parts goods loading at Ningbo or Guangzhou.

Q13: How soon we can get an email response from your team?
A13: We will reply to your email within 6 hours.

Q14: If we have some other product requirements that your page doesn’t include, can you help to supply them?
R14 : Bien sûr, l'intégration des ressources est notre avantage.

Q15 : Quelle est la liste des certificats que vous détenez ?
A15: Our company has been certificated by ISO 9001-2008, as well as TUV, DNV, ABS, BV, GL, and LR and we can provide EN10204-3.1 or 3.2 certificates as per customers’ request.

Q16 : Qu'en est-il du service après-vente ?
A16: We have After-Sales Department; they will deal with after sale directly, you can easily contact us by E-mail, SKYPE, or telephone.